Features

FrontDesk covers every part of running a hotel or B&B. No paid add-on modules, no mandatory integrations.

Operational Dashboard

Everything you need each morning, on one screen

See it in action in the demo
  • Today's arrivals with expected time and assigned room

  • Departures with bill status (settled / outstanding)

  • In-house guests with remaining length of stay

  • Rooms to clean, with status updated in real time

  • Revenue for the last 7 days (bar chart)

  • 14-day occupancy forecast with fill rate

  • Monthly KPIs: occupancy %, ADR, RevPAR

  • Quick staff notes (shared across shifts)

28-Day Visual Planner

The big-picture view every receptionist dreams of

See it in action in the demo
  • Custom CSS grid (no external libraries, smooth 60fps)

  • Booking bars color-coded by status (tentative/confirmed/checked-in/checked-out)

  • Colored side edge by source (Booking.com / Airbnb / Direct)

  • Red dot on bookings with an open balance

  • Note icon on bookings with remarks

  • Daily rate override shown on every room

  • Housekeeping status visible for every room

  • Click an empty cell → opens a pre-filled new booking

  • Click a bar → opens a detailed side panel with all the information

  • Side panel: arrival countdown, clickable contacts, direct WhatsApp, quick status changes

  • Compact mode (tighter rows for properties with many rooms)

  • ±7-day navigation, jump back to today in one click

Booking Management

The full lifecycle, from tentative to check-out

See it in action in the demo
  • Status flow: Tentative → Confirmed → Checked in → Checked out

  • Cancellations, no-shows and restoring cancelled bookings

  • Real-time availability check while creating a booking

  • Double-booking protection: app-level guardrail + SQL constraint

  • Real-time full-text search (name/room/source)

  • Status tabs with live counters

  • Quick filters: Today, This week, Outstanding balance

  • Sortable columns, 30 per page

  • Card-based mobile view for phones

  • Duplicate a booking (same guest, new dates)

  • Customizable arrival/departure checklist (localStorage)

  • 5 WhatsApp templates: confirmation, pre-arrival, payment, review, WiFi

Folio and Payments

A guest bill that is always right and can never be deleted

See it in action in the demo
  • Charges by type: room, services, extras, discounts

  • Accounting-grade voids (never a DELETE, always an offsetting entry with voided_by_id)

  • Multiple payment methods: cash, card, bank transfer, other

  • Real-time summary: total charged / paid / balance due

  • Visual alert for outstanding bills

  • "Tourist tax" button: calculates adults × nights × local rate and adds it to the folio

  • Print the folio as a receipt (CSS @media print, no external PDF tool)

Housekeeping

Real-time coordination between front desk and staff

See it in action in the demo
  • Statuses: Dirty → Cleaning → Clean → Inspected / Out of order

  • One-click updates from any device

  • Housekeeping board on the dashboard (all rooms at a glance)

  • Color-coded housekeeping badge in the planner

  • Update history (who / when / status)

Rate Management

Full control over your prices, without the effort

See it in action in the demo
  • 28-day rate calendar highlighting overrides vs base rates

  • Click-to-edit: change a rate right in the cell

  • Bulk adjustments: date range, room type, mode (+/-/+%/reset)

  • "Available rooms only" toggle: skips dates that are already fully booked

  • Server-side occupancy: accounts for both bookings and blocks

  • Room blocks for maintenance or deep cleaning, with a reason

  • Competitor price tracking (local log)

Guest Profiles

Your guest database, smart and complete

See it in action in the demo
  • Full guest profile: personal details, ID document, nationality, date/place of birth

  • Stay history with length, room and amount for each stay

  • Stats: number of stays, last visit, total spent

  • A-Z index for fast browsing

  • Full-text search by name, email, phone

  • Sort by name / last visit / number of stays

  • "New booking" button on every guest (on hover)

  • Global quick search (press "/" from any page)

Reports and Analytics

The numbers that matter, always at hand

See it in action in the demo
  • Occupancy by month and by custom period

  • Total revenue and revenue per room

  • ADR (Average Daily Rate) and RevPAR

  • Arrivals list by period with full details

  • Country-specific exports (e.g. Italy: Alloggiati Web .txt file in the official format)

  • Flexible date filter with quick navigation

  • Print-ready reports via CSS (no external plugins)

Local Compliance

Local compliance modules for the rules your market requires

See it in action in the demo
  • Tourist tax: automatic calculation by adults × nights × local rate

  • Tax rate configurable per property in Settings

  • Complete guest identity fields for reporting to local authorities

  • Property tax ID and legal company name in Settings

  • Italy module: Alloggiati Web police reporting file (.txt, official fixed-width format, Record tipo 16), ready to upload

  • Italy module: official ISTAT municipality and country codes built in for guest registration

Import from Excel

Move from Excel to FrontDesk in minutes

See it in action in the demo
  • Upload .xlsx files (SheetJS, processed in your browser)

  • Column auto-detection: the app matches your columns automatically

  • Manual column mapping with data preview

  • Automatic guest creation (checks for duplicates first)

  • Import bookings with availability checks

  • Rows with errors are skipped automatically (with an error count)

  • Final summary: rows imported / errors skipped

  • Export everything back out anytime: reservations, guests, invoices and payments as Excel or CSV, on every plan

PWA Mobile-First

A real app, no app store required

See it in action in the demo
  • Installs as a PWA from Chrome, Safari or Edge

  • Mobile bottom navigation (5 main sections)

  • Desktop sidebar with every section

  • Network-first service worker: keeps working on a weak connection

  • Responsive layout designed for tablets and phones

  • Touch targets sized for fingers

Ready to try every one of these features?

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