Allotment management for hotels: contracts, release days and how to track pick-up

What an allotment is, how release periods work, how to measure pick-up and when to cut back, with a worked example for a tour operator contract.

An allotment is a number of rooms a hotel sets aside for a partner (a tour operator, a travel agency, a company) on given dates, at a contracted rate. Unlike a group block, the partner fills it with individual bookings over time, and whatever is unsold goes back to the hotel on the release date.

The three numbers of every allotment

TermMeaning
Allotted roomsRooms held per night for the partner
Release periodHow many days before arrival unsold rooms come back to the hotel (e.g. 21 days)
Pick-upHow many of the allotted rooms the partner actually sold

Why the release period is where the money is

A room released 21 days before arrival can still be sold direct or on the OTAs. A room released 2 days before arrival is usually lost. So a partner who asks for a short release period is asking the hotel to carry the risk.

Rule of thumb: the lower the partner's historic pick-up, the longer the release period you should ask for.

Worked example

A 90-room resort gives Sun Tours 10 doubles per night for July at EUR 80, release 21 days.

Value
Rooms allotted in July10 x 31 = 310 room nights
Picked up186 room nights
Pick-up rate186 / 310 = 60%
Released on time124 room nights
Resold direct at EUR 115, 55% sold68 room nights = EUR 7,820

Next season, with 60% pick-up, the contract should shrink to 6-7 rooms or the release period should grow. Both keep more inventory in the hotel's own hands.

Mistakes that cost rooms

  • ●Tracking allotments in a spreadsheet next to the PMS: the release date passes and nobody puts the rooms back on sale.
  • ●Letting partners sell beyond the allotment "just this once": it becomes overbooking.
  • ●Not measuring pick-up per partner: the worst partners keep the best dates.

In FrontDesk each allotment has its partner, room type, dates, number of rooms and release date, and can be linked to a group; the hold is in the system, not in a spreadsheet nobody opens on the release date.

Download the template (allotment-tracker.csv)

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